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FAQ

If you don't know, don't worry

Some questions have easy answers. Some don’t.

Here are a few of both.


Getting Here

When will Wakaranai Lodge open?

When the snow feels right, but officially we are aiming for February 2026.

Where exactly are you?

Somewhere between a mountain and a train station.

(5 minutes from Tomamu JR Station in Shimukappu, Hokkaidō.)

How do I get there?

By car or train.

Most guests arrive by car, but if you want a stress free arrival you can take the train directly from Sapporo or New Chitose Airport.

From Tomamu Station it is a short ride to our door.

We offer shuttle rides between the JR Station, the lodge, and the Tomamu ski resort area.


Staying Here

Is Wakaranai Lodge a resort?

Not in the slightest.

What kind of guests come here?

The curious ones. Skiers, artists, offsite teams, and travelers who like when plans change.

What’s included in a stay?

A warm bed, a well-equipped kitchen, good company, and a quiet place to reset.

Guests cook for themselves or together. We just keep the kitchen stocked with the basics.

Do you support English speaking retreat hosts?

Yes. The entire guest experience is designed for English first teams, with bilingual producers and facilitators on site.


Seasons and Stays

What happens in winter?

Winter is for skiing, storms, and shared fires.

We sit between deep backcountry access and the Tomamu resort area.

There will be a few pow ski demos for those who appreciate the golden era of ski design, think big shapes, playful rocker, and deep days.

What happens in summer?

Summer slows everything down.

The lodge opens for creative and reflective retreats, time away from screens, noise, and routine.

It is a season for stillness, craft, and curiosity.

Do you host digital team offsites?

Yes. We curate team offsites in Hokkaidō for small groups who want to work with presence instead of pace.

If your company or collective is interested, reach out to inside@dontknowlodge.com to start a conversation.

Do you support remote workers or digital nomads?

Yes. We offer digital nomad accommodation in Hokkaidō during select months around our main programming.

Good Wi-Fi, shared work tables, and a slower rhythm come standard.


Doing Things (or Not)

What can I do there?

Ski. Write. Cook. Rest. Sit by the fire. Watch storms move through the valley.

There is no program. You set the rhythm.

Do you offer guided activities?

Sometimes. We collaborate with local guides, builders, and artists, but we keep it flexible. Nothing forced.

What about internet or workspaces?

Yes, we have both. The lodge supports remote work, but we prefer to keep the winter season a more work free place.

Please look into joining us during our offseason when we offer digital nomad accommodation.

Please reach out with any questions inside@dontknowlodge.com.


Bookings and Updates

How can I book a stay?

Join our mailing list or send us a message. We will reach out when bookings open.

How can I receive updates?

Subscribe through the website or write to inside@dontknowlodge.com.

We share progress quietly as the story unfolds.


The Big Questions

What kind of lodge is this, really?

The one that is alive. Shaped by every person that walks through the door. Colored by stories, flavored by meals, shaped by time.

What if I still don’t know?

Then you already understand.